Data Centers


It is our first operational facility, the SSAE16 Certified TELEHOUSE Center opened for business in 1989. It was custom designed to operate as a data center and disaster recovery-business continuity site, ensuring continuous operation of client’s mission critical IT systems since its genesis. This flagship data center is our largest US facility, boasting 162,000 square feet of space. The facility is located in The Teleport, a 100-acre office park on Staten Island, operated by the Port Authority of New York & New Jersey and is just 17 miles from Manhattan and less than 12 miles from Newark Airport. Considered “the suburb of the city,” Staten Island is the quietest and least densely populated of the five boroughs of NYC, offering an ideal environment for your critical systems, while only minutes from Manhattan.
TELEHOUSE Center clients have never lost critical power, easily achieving 99.999+% reliability. The facility offers N+1 redundancy throughout all systems multiple customized colocation options, on-site IT support and scalable managed IT services, a variety of connectivity options including direct access to TELEHOUSE’s popular New York City public peering exchange point, NYIIX, and multi-layered levels of security provided by TELEHOUSE and the Port Authority Police Department.
The TELEHOUSE Center is also the home of our Customer Assistance Center (CAC). The CAC is the control center for all TELEHOUSE facilities and is staffed 24x7 with communications technicians and infrastructure engineers. Using our TELEHOUSE Information Management System


  • General Information:
    • Operational since 1989
    • Common and Caged Colocation space and private suites
    • Carrier-neutral facility
    • 24x7 Customer Assistance Center with on-site technical support
    • Dedicated disaster recovery-business continuity space available

  • Infrastructure:
    • SSAE16 Certified, TIER 3, 99.999+% reliability
    • Two totally diverse fiber routes with two separate fiber entry points
    • Separate trays for communications cabling and power lines to avoid interference
    • Central monitoring for all HVAC systems
    • Free freight elevator access during business hours; available 24X7

  • Power:
    • Redundant commercial power feeds (10mW total available)
    • Six diesel-powered generators (5,625 total kva); N+1 configuration
    • Leading and lagging output power factor without de-rating
    • 48-hour diesel fuel supply on-site; multi- vendors deliveries within 24 hours
    • Eight back up battery strings, handling full-power load for up to 15 minutes.

  • USA
  • Security:
    Perimeter 1 - The Teleport Park's Security by the Port Authority of NY & NJ Police
    • Designated high-level security zone
    • Outer perimeter steel fencing (10 feet high)
    • Outer perimeter infrared detectors and video
    • Security gate with 24x7 guards
    • Grounds patrolled
    • Authorized access only – requires picture ID

    Perimeter 2 - TELEHOUSE Center - 7 Teleport Drive's Security
    • 2nd perimeter of Outside Motion Detection and Video
    • Closed-circuit television video surveillance – internal and external
    • 24x7 TELEHOUSE security personnel on-site
    • Electronic Card and Biometric Security
    • Photo ID required for site access
    • 24x7 authorized customer access monitored via regularly updated access lists
    • Building patrolled

  • Connectivity
    • Two completely diverse fiber routes to/from site with diverse building entry paths.
    • Dark fiber available
    • Up to 10GigE Peering interconnection point to NYIIX
    • DSR – IDF cabling infrastructure (Virtual Meet-Me-Room) throughout building suites
    • Transport capability to major local carrier hotels
    • Multiple bandwidth & IP connectivity options


Building LocationStaten Island, New York
Provided Area162,000 square feet
Raised Floor
24 inch
Fire ExtinguishingPre-Action Sprinklers, FM200 for Fire Suppression
Power SupplyEmergency
N + 1
UPSN + 1
Power / Rack~10KvA
Climate Control CRAC ConfigN + 1
O&M Operation
Others Rest SpaceYes
BCP SolutionYes - customized
Parking Spacein place


  • AT&T
  • Lightower
  • Atlantic Metro
  • OCG
  • GTT (NLayer)
  • InterNap (Voxel)
  • Time Warner
  • ISPNet
  • Verizon
  • KDDI
  • Zayo (AboveNet)
  • Level 3