TELEHOUSE LONDON Docklands West
TELEHOUSE LONDON Docklands West opened in April 2010, this flagship data center is an additional home to the London Internet Exchange hosting a brand new peering switch platform designed for powerful low-latent connectivity. With approximately 5,000 m2 of colocation space, TELEHOUSE provides an ideal environment for primary as well as a disaster recovery/backup site. Already hosting leading financial institutions, media/content and cloud providers, TELEHOUSE West is designed for the data-critical corporation.
A nine storey data center with 19,000 m2 made up of technical and customer space. The new facility offers a ‘localised data center environment’ for each of the five tenant floors; consisting of rackspace and individual power/cooling provision, resulting in lower risk of failure to service. Each floor (consisting of a concrete subfloor) is capable of loading 1.5 tonnes per sqm, designed for heavy plant equipment.
- Colocation & Hosting:
- TELEHOUSE West can provide Shared Facilities Management (SFM),Dedicated Facilities Management (DFM) and high density rack hosting up to 10kW.
- Fully managed half rack service with best of breed hardware.
- TELEHOUSE provide hardware supply and maintenance service through gold partnerships with leading vendors.
- Power:
- Average power per rack - 4kW
- Four redundant HV power systems, from separate grids to each building on the Docklands site
- 8 x 2.5MVA 11kV Generators with N+1 redundant standby generators with a minimum of 24 hours autonomy at full capacity
- 2 (N+1) redundant UPS floor by floor
- Redundant A & B power feeds to customer equipment
- On-site primary substation with total capacity of 50MVA with cooling and two132kV power lines directly connected to the National Grid with two transformers providing N+N redundancy.
- Environment and Air Conditioning:
- 6 x 2.7MW chillers N+2 configuration
- Room Air Conditioning Units (RACUs) to provide down-flow chilled water system at N+25%
- RACU with bunded floor area and water leakage detection and monitoring
- Hot aisle/cold aisle zone design
- 900mm raised floor design with airflow space to provide the most efficient cooling
- Free cooling operation in winter
- Maximum external ambient temperature of 35 degrees Celsius dry bulb
- The in-room units will provide full function, closed control air conditioning, with cooling, humidity and de-humidification control.
- Connectivity:
- Availability of wide connectivity to major telecoms and network service providers and offers customers connectivity to any telecom presence in the TELEHOUSE data centers.
- Connectivity to 2 meet me rooms offering true diversity directly connectable from each tenant floor
- Hosts the London Internet Exchange peering platform allowing low-latency connectivity
- In 2012, LINX doubled the bandwidth capacity to 9.6TB at TELEHOUSE
- Fire Detection & Suppression:
- Data center areas are fitted with a fully addressable two stage fire detection system that monitors both under-floor and the room itself
- Detectors with 50% mix of optical and ionisation are split across 2 separate zonal-loops, to meet BS 5839, 6266, 5445 and 5588
- Very early smoke detection alarms (VESDA) installed throughout the facility
- Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval. Dry sprinkler is the main fire suppression method employed
- The systems are designed to minimise any possible customer disruption and to ensure that any minor problems remain localised
- Security System:
- Independent client card identification access system
- Secure & monitored single-person point of entry, physically guarded 24/7 and integrated digital video camera surveillance
- Proximity card access is provided from the main data center building and is issued to provide access only to authorised facilities management suites
- Strict security processes are in place to ensure delivery and loading of goods are secure
- CCTV coverage for the perimeter, common areas and facilities management suites
- Environment:
- The TELEHOUSE London Docklands site is powered by 100% renewable energy
- TELEHOUSE West has a built in waste heat exchange system facility to reuse lost heat to distribute to third parties and also pre-cool the chilled water, thus reducing both chiller and dry air cooler power requirements.
- Certifications:
- ISO 9001:2008 Quality Management Standard
- ISO/IEC 27001:2005 Information Security Management
- PCI – DSS (Payment Card Industry – Data Security Standard) Attestation
- BS 25999-2:2007 Business Continuity Management
- ISO 14001 Environmental Standard and the Carbon Trust Standard
Connectivity
North | East | West | Metro | |
---|---|---|---|---|
AboveNet (Zayo) | ✓ | ✓ | ✓ | ✓ |
ANLX (Associated Networks) | ✓ | ✓ | ✓ | ✓ |
AOL | ✓ | |||
Arbinet | ✓ | ✓ | ||
Azzurri | ✓ | ✓ | ✓ | ✓ |
Avensys Networks | ✓ | ✓ | ||
Adapt Services | ✓ | ✓ | ||
Akhter Computers | ✓ | |||
Africa INX | ✓ | |||
Andrews & Arnold | ✓ | |||
Ask4 | ✓ | ✓ | ||
AT&T | ✓ | |||
Avanti | ✓ | |||
Belgacom | ✓ | ✓ | ✓ | |
British Telecom | ✓ | ✓ | ✓ | ✓ |
BT Ireland | ✓ | |||
Bharti Airtel | ✓ | |||
BSO Network | ✓ | |||
Bogons | ✓ | ✓ | ✓ | |
C4L (Connexions4london) | ✓ | ✓ | ||
Cable & Wireless | ✓ | ✓ | ✓ | |
ClemCom | ✓ | |||
Cogent | ✓ | ✓ | ✓ | ✓ |
COLT | ✓ | ✓ | ✓ | ✓ |
ClaraNet | ✓ | ✓ | ||
Clear IP Networks | ✓ | |||
Coolwave Communications | ✓ | |||
ChungHwa Telecom | ✓ | |||
CMC Networks | ✓ | |||
Cobweb | ✓ | ✓ | ||
Coreix | ✓ | |||
Datahop | ✓ | ✓ | ✓ | |
Domainmaster | ✓ | ✓ | ||
Domicilium | ✓ | |||
Dimension Data (Internet Solution Pty) | ✓ | |||
Easynet | ✓ | ✓ | ||
Eircom | ✓ | ✓ | ||
Entanet | ✓ | ✓ | ||
Epsilon | ✓ | ✓ | ✓ | ✓ |
Equant (Orange Business Services) | ✓ | ✓ | ||
Exponential-e | ✓ | ✓ | ✓ | |
Etelia SPA | ✓ | |||
Edge Telecom | ✓ | ✓ | ✓ | |
Elion Ettevotted | ✓ | |||
FLAG | ✓ | ✓ | ||
France Telecom (Orange Business Services) | ✓ | ✓ | ||
Fastnet | ✓ | ✓ | ||
Farice | ✓ | ✓ | ✓ | |
GEO | ✓ | ✓ | ✓ | ✓ |
Gamma telecom | ✓ | ✓ | ||
Genesis Networks | ✓ | |||
Griffin Information Systems | ✓ | |||
GX Networks | ✓ | ✓ | ||
Hutchison | ✓ | ✓ | ||
Highspeed Office | ✓ | |||
Hurricane Electric | ✓ | |||
Highwinds Network | ✓ | ✓ | ||
Interoute (i-21) | ✓ | ✓ | ✓ | ✓ |
Intelsat | ✓ | ✓ | ||
Iceland Telecom | ✓ | ✓ | ✓ | |
Internode | ✓ | |||
Iomart (Rapidswitch) | ✓ | |||
Jazz Telecom | ✓ | ✓ | ||
KDDI | ✓ | ✓ | ✓ | ✓ |
Kingston Communications | ✓ | ✓ | ||
KPN | ✓ | |||
Korea Telecom | ✓ | |||
Level 3 | ✓ | ✓ | ✓ | ✓ |
LambdaNet | ✓ | |||
Limelight Networks | ✓ | |||
LINX | ✓ | ✓ | ✓ | |
Linx Telecom | ✓ | |||
Lonap | ✓ | ✓ | ||
Mundion Mobile | ✓ | |||
Mzima Networks | ✓ | |||
Mailbox | ✓ | |||
Magrathea | ✓ | |||
MTN Network | ✓ | |||
Mweb | ✓ | |||
NetConnex | ✓ | ✓ | ||
Newtelco | ✓ | ✓ | ✓ | |
NTT | ✓ | |||
Net-work Internet | ✓ | |||
NewNet | ✓ | ✓ | ||
Navisite Europe | ✓ | |||
NeoTelecoms SAS | ✓ | |||
Nerim | ✓ | |||
Netcetera Ltd | ✓ | |||
Netrino UK | ✓ | |||
Noris Network AG | ✓ | |||
Opal Telecom | ✓ | ✓ | ||
O2 | ✓ | ✓ | ||
Onyx Internet | ✓ | ✓ | ||
Opal Business Solutions | ✓ | ✓ | ||
OrbitalNet | ✓ | |||
PO Box Hosting | ✓ | ✓ | ||
PT Communicacoes | ✓ | |||
Packetexchange | ✓ | ✓ | ||
PCCW | ✓ | ✓ | ||
PlusNet | ✓ | ✓ | ||
Peer1 Network | ✓ | ✓ | ||
Redstone | ✓ | |||
Reliance Globalcom | ✓ | |||
RETN | ✓ | |||
RM Education | ✓ | |||
Routo | ✓ | ✓ | ||
Safarifone | ✓ | |||
Sprint | ✓ | |||
SSE Neosnetworks | ✓ | ✓ | ✓ | |
Star Technology | ✓ | |||
Solutios | ✓ | |||
Suburban Telecom | ✓ | |||
Skymarket | ✓ | |||
Smart Communications | ✓ | |||
TDC | ✓ | ✓ | ||
Telefonica | ✓ | ✓ | ✓ | |
TeliaSonera | ✓ | ✓ | ✓ | ✓ |
Thus | ✓ | ✓ | ✓ | |
TINet | ✓ | |||
T-Systems | ✓ | ✓ | ||
2Connect Bahrain | ✓ | |||
TATA | ✓ | ✓ | ||
TalkTalk | ✓ | ✓ | ||
TMI Telemedia (Telecom Italia) | ✓ | ✓ | ||
TransTK | ✓ | |||
Telstra | ✓ | ✓ | ||
Tele2 | ✓ | ✓ | ||
Timico | ✓ | |||
UPC | ✓ | |||
UK Grid Network Ltd | ✓ | |||
Verizon | ✓ | ✓ | ✓ | ✓ |
VTL (Viatel) | ✓ | |||
Vodafone | ✓ | ✓ | ||
Vanco | ✓ | ✓ | ||
Virgin Media | ✓ | ✓ | ✓ | ✓ |
Vtesse | ✓ | |||
VoxTelecom | ✓ | |||
Wavecrest | ✓ | ✓ | ||
WinWeb International | ✓ | |||
Wi-Man | ✓ | |||
Xtraordinary Networks Ltd | ✓ | ✓ | ||
Zen Internet | ✓ | ✓ |