TELEHOUSE LONDON Docklands West
TELEHOUSE LONDON Docklands West opened in April 2010, this flagship data center is an additional home to the London Internet Exchange hosting a brand new peering switch platform designed for powerful low-latent connectivity. With approximately 5,000 m2 of colocation space, TELEHOUSE provides an ideal environment for primary as well as a disaster recovery/backup site. Already hosting leading financial institutions, media/content and cloud providers, TELEHOUSE West is designed for the data-critical corporation.
A nine storey data center with 19,000 m2 made up of technical and customer space. The new facility offers a ‘localised data center environment’ for each of the five tenant floors; consisting of rackspace and individual power/cooling provision, resulting in lower risk of failure to service. Each floor (consisting of a concrete subfloor) is capable of loading 1.5 tonnes per sqm, designed for heavy plant equipment.
- Colocation & Hosting:
- TELEHOUSE West can provide Shared Facilities Management (SFM),Dedicated Facilities Management (DFM) and high density rack hosting up to 10kW.
- Fully managed half rack service with best of breed hardware.
- TELEHOUSE provide hardware supply and maintenance service through gold partnerships with leading vendors.
- Power:
- Average power per rack - 4kW
- Four redundant HV power systems, from separate grids to each building on the Docklands site
- 8 x 2.5MVA 11kV Generators with N+1 redundant standby generators with a minimum of 24 hours autonomy at full capacity
- 2 (N+1) redundant UPS floor by floor
- Redundant A & B power feeds to customer equipment
- On-site primary substation with total capacity of 50MVA with cooling and two132kV power lines directly connected to the National Grid with two transformers providing N+N redundancy.
- Environment and Air Conditioning:
- 6 x 2.7MW chillers N+2 configuration
- Room Air Conditioning Units (RACUs) to provide down-flow chilled water system at N+25%
- RACU with bunded floor area and water leakage detection and monitoring
- Hot aisle/cold aisle zone design
- 900mm raised floor design with airflow space to provide the most efficient cooling
- Free cooling operation in winter
- Maximum external ambient temperature of 35 degrees Celsius dry bulb
- The in-room units will provide full function, closed control air conditioning, with cooling, humidity and de-humidification control.
- Connectivity:
- Availability of wide connectivity to major telecoms and network service providers and offers customers connectivity to any telecom presence in the TELEHOUSE data centers.
- Connectivity to 2 meet me rooms offering true diversity directly connectable from each tenant floor
- Hosts the London Internet Exchange peering platform allowing low-latency connectivity
- In 2012, LINX doubled the bandwidth capacity to 9.6TB at TELEHOUSE
- Fire Detection & Suppression:
- Data center areas are fitted with a fully addressable two stage fire detection system that monitors both under-floor and the room itself
- Detectors with 50% mix of optical and ionisation are split across 2 separate zonal-loops, to meet BS 5839, 6266, 5445 and 5588
- Very early smoke detection alarms (VESDA) installed throughout the facility
- Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval. Dry sprinkler is the main fire suppression method employed
- The systems are designed to minimise any possible customer disruption and to ensure that any minor problems remain localised
- Security System:
- Independent client card identification access system
- Secure & monitored single-person point of entry, physically guarded 24/7 and integrated digital video camera surveillance
- Proximity card access is provided from the main data center building and is issued to provide access only to authorised facilities management suites
- Strict security processes are in place to ensure delivery and loading of goods are secure
- CCTV coverage for the perimeter, common areas and facilities management suites
- Environment:
- The TELEHOUSE London Docklands site is powered by 100% renewable energy
- TELEHOUSE West has a built in waste heat exchange system facility to reuse lost heat to distribute to third parties and also pre-cool the chilled water, thus reducing both chiller and dry air cooler power requirements.
- Certifications:
- ISO 9001:2008 Quality Management Standard
- ISO/IEC 27001:2005 Information Security Management
- PCI – DSS (Payment Card Industry – Data Security Standard) Attestation
- BS 25999-2:2007 Business Continuity Management
- ISO 14001 Environmental Standard and the Carbon Trust Standard
Connectivity
| North | East | West | Metro | |
|---|---|---|---|---|
| AboveNet (Zayo) | ✓ | ✓ | ✓ | ✓ |
| ANLX (Associated Networks) | ✓ | ✓ | ✓ | ✓ |
| AOL | ✓ | |||
| Arbinet | ✓ | ✓ | ||
| Azzurri | ✓ | ✓ | ✓ | ✓ |
| Avensys Networks | ✓ | ✓ | ||
| Adapt Services | ✓ | ✓ | ||
| Akhter Computers | ✓ | |||
| Africa INX | ✓ | |||
| Andrews & Arnold | ✓ | |||
| Ask4 | ✓ | ✓ | ||
| AT&T | ✓ | |||
| Avanti | ✓ | |||
| Belgacom | ✓ | ✓ | ✓ | |
| British Telecom | ✓ | ✓ | ✓ | ✓ |
| BT Ireland | ✓ | |||
| Bharti Airtel | ✓ | |||
| BSO Network | ✓ | |||
| Bogons | ✓ | ✓ | ✓ | |
| C4L (Connexions4london) | ✓ | ✓ | ||
| Cable & Wireless | ✓ | ✓ | ✓ | |
| ClemCom | ✓ | |||
| Cogent | ✓ | ✓ | ✓ | ✓ |
| COLT | ✓ | ✓ | ✓ | ✓ |
| ClaraNet | ✓ | ✓ | ||
| Clear IP Networks | ✓ | |||
| Coolwave Communications | ✓ | |||
| ChungHwa Telecom | ✓ | |||
| CMC Networks | ✓ | |||
| Cobweb | ✓ | ✓ | ||
| Coreix | ✓ | |||
| Datahop | ✓ | ✓ | ✓ | |
| Domainmaster | ✓ | ✓ | ||
| Domicilium | ✓ | |||
| Dimension Data (Internet Solution Pty) | ✓ | |||
| Easynet | ✓ | ✓ | ||
| Eircom | ✓ | ✓ | ||
| Entanet | ✓ | ✓ | ||
| Epsilon | ✓ | ✓ | ✓ | ✓ |
| Equant (Orange Business Services) | ✓ | ✓ | ||
| Exponential-e | ✓ | ✓ | ✓ | |
| Etelia SPA | ✓ | |||
| Edge Telecom | ✓ | ✓ | ✓ | |
| Elion Ettevotted | ✓ | |||
| FLAG | ✓ | ✓ | ||
| France Telecom (Orange Business Services) | ✓ | ✓ | ||
| Fastnet | ✓ | ✓ | ||
| Farice | ✓ | ✓ | ✓ | |
| GEO | ✓ | ✓ | ✓ | ✓ |
| Gamma telecom | ✓ | ✓ | ||
| Genesis Networks | ✓ | |||
| Griffin Information Systems | ✓ | |||
| GX Networks | ✓ | ✓ | ||
| Hutchison | ✓ | ✓ | ||
| Highspeed Office | ✓ | |||
| Hurricane Electric | ✓ | |||
| Highwinds Network | ✓ | ✓ | ||
| Interoute (i-21) | ✓ | ✓ | ✓ | ✓ |
| Intelsat | ✓ | ✓ | ||
| Iceland Telecom | ✓ | ✓ | ✓ | |
| Internode | ✓ | |||
| Iomart (Rapidswitch) | ✓ | |||
| Jazz Telecom | ✓ | ✓ | ||
| KDDI | ✓ | ✓ | ✓ | ✓ |
| Kingston Communications | ✓ | ✓ | ||
| KPN | ✓ | |||
| Korea Telecom | ✓ | |||
| Level 3 | ✓ | ✓ | ✓ | ✓ |
| LambdaNet | ✓ | |||
| Limelight Networks | ✓ | |||
| LINX | ✓ | ✓ | ✓ | |
| Linx Telecom | ✓ | |||
| Lonap | ✓ | ✓ | ||
| Mundion Mobile | ✓ | |||
| Mzima Networks | ✓ | |||
| Mailbox | ✓ | |||
| Magrathea | ✓ | |||
| MTN Network | ✓ | |||
| Mweb | ✓ | |||
| NetConnex | ✓ | ✓ | ||
| Newtelco | ✓ | ✓ | ✓ | |
| NTT | ✓ | |||
| Net-work Internet | ✓ | |||
| NewNet | ✓ | ✓ | ||
| Navisite Europe | ✓ | |||
| NeoTelecoms SAS | ✓ | |||
| Nerim | ✓ | |||
| Netcetera Ltd | ✓ | |||
| Netrino UK | ✓ | |||
| Noris Network AG | ✓ | |||
| Opal Telecom | ✓ | ✓ | ||
| O2 | ✓ | ✓ | ||
| Onyx Internet | ✓ | ✓ | ||
| Opal Business Solutions | ✓ | ✓ | ||
| OrbitalNet | ✓ | |||
| PO Box Hosting | ✓ | ✓ | ||
| PT Communicacoes | ✓ | |||
| Packetexchange | ✓ | ✓ | ||
| PCCW | ✓ | ✓ | ||
| PlusNet | ✓ | ✓ | ||
| Peer1 Network | ✓ | ✓ | ||
| Redstone | ✓ | |||
| Reliance Globalcom | ✓ | |||
| RETN | ✓ | |||
| RM Education | ✓ | |||
| Routo | ✓ | ✓ | ||
| Safarifone | ✓ | |||
| Sprint | ✓ | |||
| SSE Neosnetworks | ✓ | ✓ | ✓ | |
| Star Technology | ✓ | |||
| Solutios | ✓ | |||
| Suburban Telecom | ✓ | |||
| Skymarket | ✓ | |||
| Smart Communications | ✓ | |||
| TDC | ✓ | ✓ | ||
| Telefonica | ✓ | ✓ | ✓ | |
| TeliaSonera | ✓ | ✓ | ✓ | ✓ |
| Thus | ✓ | ✓ | ✓ | |
| TINet | ✓ | |||
| T-Systems | ✓ | ✓ | ||
| 2Connect Bahrain | ✓ | |||
| TATA | ✓ | ✓ | ||
| TalkTalk | ✓ | ✓ | ||
| TMI Telemedia (Telecom Italia) | ✓ | ✓ | ||
| TransTK | ✓ | |||
| Telstra | ✓ | ✓ | ||
| Tele2 | ✓ | ✓ | ||
| Timico | ✓ | |||
| UPC | ✓ | |||
| UK Grid Network Ltd | ✓ | |||
| Verizon | ✓ | ✓ | ✓ | ✓ |
| VTL (Viatel) | ✓ | |||
| Vodafone | ✓ | ✓ | ||
| Vanco | ✓ | ✓ | ||
| Virgin Media | ✓ | ✓ | ✓ | ✓ |
| Vtesse | ✓ | |||
| VoxTelecom | ✓ | |||
| Wavecrest | ✓ | ✓ | ||
| WinWeb International | ✓ | |||
| Wi-Man | ✓ | |||
| Xtraordinary Networks Ltd | ✓ | ✓ | ||
| Zen Internet | ✓ | ✓ |